I needed more time on my phone as it
was expiring in three days. For some reason I cannot do it on line because I do
not know my password or pin. I was grumbling because I could not get it done. Leroy
suggested that I do an online chat as that is quick. That moved along nicely
until they wanted me to reply 1 to the question did I want it on this phone or
2 if on a different phone. For some unknown reason, it would not let me put in a 1, only the
symbols that are behind the one. I was yelling by this time. Each time I get a
text message on the phone I am to answer some strange female voice that wants
to know if I want to receive the message. Irritatingly it does not understand
my yes so I cannot see it until I get out of there and go back in. More
yelling, “Yes, Yes, Yes!” spewed out of my mouth.
Leroy informed me, “You have just
totally lost it.”
Finally I called the phone number on
the website and was able to add the time with minimal difficulty. I made a
clear note so next year I will not have to go through this same annoying process.
Will that work?
My Fitbit battery was low so I bought
a two pack yesterday while out and about. The new battery did not work even though
I/we put it in using each direction as a possibility. I even went on line in my
still irritated state and found a video about putting in the new battery. We had
done everything correctly just as I had remembered doing it before. Finally Leroy
suggested that I try the other battery. The new one works. Has anyone ever had
such a thing happen? One good battery and one dead battery in a new package,
how can that be? It is so locked in that I had to use a strong scissors to get
it out of there. Surely no one could tamper with it. Can I get my money back
from the store or do I contact the battery company? My mood went up as I looked
out at the sun and trees. Otherwise it was quite low and threatening to stay
there for some time.
Paula
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