Technology Wrangling

Hello, Technology wrangling has happened before, but I am still not accustomed to it. This time it might have been partly my adding to the problem because I switch numbers. I was trying to get into an account and could not make it in. The chat person was some help, but I suspect I was not dealing with a real person, but AI. This seemed especially true because some answers were the same. The answers were also very fast without typing time. At least it is solved. We use a service to keep track of passwords. That works quite nicely until it does not. I finally learned that I could not access it on the computer, but only on my phone. It used to be good on both. That is perhaps another day or hour of wrangling to get it figured out. I had to keep asking Leroy to help me with numbers. If he reads them as single digits, I can get the form filled in correctly. It seems that has become more of a problem as I have aged. Paula